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Primary Research Group publishes research reports, surveys and benchmarking studies for businesses, colleges, libraries, law firms, hospitals, museums and other institutions. Our benchmarking studies allow institutions to compare their budgets, managerial decisions, technology purchases and strategic visions to those of their peers, and to identify best practices. Our market studies, based on substantial primary and secondary research, assist our clients in identifying opportunities and threats. Some recently published reports include: "Research Library International Benchmarks", "The Survey of Library Database Licensing Practices", "The Survey of Student Retention Policies in Higher Education","The Survey of Library Cafes", and "Emerging Issues in Academic Library Cataloging and Technical Services".

  View some of our recent Publications:
 

Survey of Assessment Practices in Higher Education: ISBN #: 1-57440-100-9 The Survey of Assessment Practices in Higher Education presents results from an assessment benchmarking study with more than 80 participants. The study presents data on college assessment efforts, including but not limited to: the size, budget and scope college assessment offices, salaries for assessment officers, number of employees working on assessment issues in and out of assessment offices, the use of standardized testing, types of tests used, use and type of remedial courses, use of incentives to take standardized assessment tests, use of instructor evaluation questionnaires and other methods of instructor evaluation, impact of assessment on merit-based pay, tenure and other personnel decisions; methods for evaluating adjunct and regular faculty; level of faculty involvement in assessment; impact of curriculum changes, use of survey software in assessment, use of assessment consultants, seminars and other services – and many other aspects of college assessment programs and policies. Higher Education Reports


 

Law Library Benchmarks, 2008-09 Edition: Law Library Benchmarks, 2008-09 Edition; ISBN #1-57440-104-1. PDF & Site Licenses currently available; paper version available August 5, 2008. Data in the report is based on a survey of 55 North American law libraries drawn from law firm, private company, university, courthouse and government agency law libraries. Data is broken out by size and type of library for ease in benchmarking. The 120+ page report covers developments in staffing, salaries, budgets, materials spending, use of blogs & wikis, use of legal directories, the library role in knowledge management, records management and content management systems. Patron and librarian training, reimbursement for library-related education and other issues are also covered in this latest edition. Libraries--Corporate and Legal Library Management


 

The Survey of Academic Libraries, 2008-09 Edition: The Survey of Academic Libraries, 2008-09 Edition (ISBN 1-57440-102-5)is based on data from 75 college libraries in the United States and Canada. Data is broken out by size and type of college, as well as for public and private institutions, to allow for easier benchmarking. The report’s more than 300 tables of data present findings about trends in staffing and salaries, budgets, grants and endowments, special collections, content and materials spending, use of e-books and online services, capital budgets library building renovation and facilities management, information literacy, and many other issues of interest to academic librarians. Libraries--Information Science


 

Research Library International Benchmarks: ISBN: 1-57440-103-3 Publication Date: June 1, 2008 Price: $95.00 Research Library International Benchmarks presents data from a survey of 45 major research libraries from the U.S., Australia, Canada, Spain, the U.K., Japan and others. Data is presented separately for university, government/non-profit and corporate/legal libraries, and for US and non-U.S. libraries, as well as by size of library and type of library, corporate/legal, university and government. The 200-page report presents a broad range of data on current and planned materials, salary, info technology and capital spending, hiring plans, spending trends for e-books, journals, books and much, much more. Provides data on trends in discount margins from vendors, relations with consortiums, information literacy efforts, workstation, laptop and learning space development, use of scanners and digital cameras, use of RFID technology, federated search and many other pressing issues for major research libraries, university and otherwise. Libraries--Information Science


 

Emerging Issues in Academic Library Cataloging & Technical Services: This report presents nine highly detailed case studies of leading university cataloging and technical service departments. It provide insights into how they are handling ten major changes facing them, including: the encouragement of cataloging productivity; impact of new technologies and enhancement of online catalogs; transition to metadata standards; cataloging of websites and digital and other special collections; library catalog and metadata training; database maintenance, holdings, and physical processing; relationship with Acquisitions; staff education; and other important issues. Survey participants represent academic libraries of varying sizes and classifications, with many different viewpoints. Universities surveyed are: Brigham Young; Curry College; Haverford College; Illinois, Louisiana and Pennsylvania State Universities; University of North Dakota; University of Washington; and Yale. Libraries--Information Science


 

Library Use of E-books, 2008-09 Edition: Library Use of E-books, 2008-09 Edition ISBN: 1-57440-101-7 Data in the report is based on a survey of 75 academic, public and special libraries. Data is broken out by library budget size, for US and non-US libraries and for academic and non-academic libraries. The report presents more than 300 tables of data on e-book use by libraries, as well as analysis and commentary. Librarians detail their plans on how they plan to develop their e-book collections, what they think of e-book readers and software, and which e-book aggregators and publishers appeal to them most and why. Other issues covered include: library production of e-books and collection digitization, e- book collection information literacy efforts, use of e-books in course reserves and inter- library loan, e-book pricing and inflation issues, acquisition sources and strategies for e- books and other issues of concern to libraries and book publishers. Libraries--Information Science


 

The International Survey of Library & Museum Digitization Projects: The International Survey of Library & Museum Digitization Projects presents detailed data about the management and development of a broad range of library special collection and museum digitization projects. Data is broken out by type of digitization project (ie text, photograph, film, audio, etc) size and type of institution, annual spending on digitization and other variables. The report presents data and narrative on staffing, training, funding, technology selection, outsourcing, permissions and copyright clearance, cataloging, digital asset management, software and applications selection, marketing and many other issues of interest to libraries and museums that are digitizing aspects of their collections. Libraries--Special Collections


 

The Survey of Library Database Licensing Practices: ISBN#:1-57440-093-2 The study presents data from 90 libraries – corporate, legal, college, public, state, and non-profit libraries – about their database licensing practices. More than half of the participating libraries are from the USA, and the rest are from Canada, Australia, the UK, and other countries. Data is broken out by type and size of library, we well as for overall level of database expenditure. The 100+ page study, with more than 400 tables and charts, presents benchmarking data enabling librarians to compare their library’s practices to peers in many areas related to licensing. Metrics provided include: percentage of licenses from consortiums, spending on consortium dues, time spent seeking new consortium partners, number of consortium memberships maintained; growth rate in the percentage of licenses obtained through consortiums; expectation for consortium purchases in the future; number of licenses, growth rate in the number of licenses, spending on licenses for directories, electronic journals, e-books, and magazine/newspaper databases; future spending plans on all of the above; price inflation experienced for electronic resources in business, medical, humanities, financial, market research, social sciences and many other information categories; price inflation for e-books, electronic directories, journals, and newspaper/magazine databases; percentage of licenses that require passwords; percentage of licenses that have simultaneous access restrictions; spending on legal services related to licenses, and much more. Libraries--Information Science


 

Academic Library Website Benchmarks: Academic Library Website Benchmarks (ISBN 1-57440-094-0) is based on data from more than 80 academic libraries in the USA and Canada. The 125+ page study presents detailed data on the composition of the academic library web staff, relations with the college and library information technology departments, use of consultants and freelancers, budgets, future plans, website marketing methods, website revision plans, usage statistics, use of software, development of federated search and online forms and much more. Data is broken out by enrollment size, public and private status, Carnegie Class, as well as for libraries with or without their own web staff. Libraries--Information Science


 

Libraries & the Mega-Internet Sites: ISBN 1-57440-096-7 Publication Date: 2/2008 This report presents data from more than 120 academic, special and public libraries about how they use and relate to the mega-internet sites such as Google, Yahoo, Facebook, MySpace, eBay, Amazon, and others. In many ways the mega-sites have transformed library management, fostering change in information literacy education, library marketing and public relations, cataloging, digitization, collection management and other aspects of librarianship. Library patrons often learn their initial information searching skills from the internet sites, as well as their formative information gathering experiences, creating a set of experiences and expectations that they bring to the library. This report provides hard data on exactly how libraries are dealing with the emerging internet giants, how they are adopting, negotiating, repelling, embracing and in every way developing strategies to provide the best possible information services to their clientele. Libraries--Information Science


 

Survey of Student Retention Policies in Higher Education: ISBN: 1-57440-097-5 The Survey of Student Retention Policies in Higher Education presents data from a benchmarking study of the retention policies of 40 American colleges. Data is broken out for public and private colleges, by Carnegie class and enrollment level, to allow for easier benchmarking. This 100+ page study presents data on: spending on consulting services to aid in student retention, spending on conferences, reports and other information and analysis about retention; percentage of colleges that have a dean or other high level administrator for retention; retention rates for students; ways in which colleges track and present retention data; perceived impact of financial assistance on retention; perceived impact of severity in grading on retention; perceived impact of tutoring services on retention; perceived impact of psychological counseling services on retention; perceived impact of general economic conditions on retention; perceived impact of involvement in extra-curricular activities on retention; perceived impact of the quality of food services and residence halls on retention; use of interviews of transferees or drop outs from the college; use of interviews of graduates of the college; importance of exit interviews; percentage of colleges that maintain records on students that are engaged in few or no extracurricular activities; description of college info literacy policies; percentage of colleges that offer child care services to students; role of part time job finding services; perceived importance of career services division for retention; perceived importance of the academic advising services unit for retention; perceived importance of peer mentoring for retention; percentage of colleges that intervene at pre-determined thresholds of student difficulties such as number of classes missed or low grade point average; description of college efforts to reach out to help high risk students; College spending on tutoring services; Projected future spending on tutoring services; Perceived impact of tutoring services on retention; Source of tutors; Cost of Tutors; percentage of residence halls that have student advisory centers; percentage of colleges that have hired consultants to advise on the academic advising services; Annual Budget of the academic advising unit; number of full time equivalent positions allocated to the academic advising unit; description of rate of growth in the college’s financial aid to students over the pats two years; description of changes in tuition levels; perceived view of the need to increase financial aid or lower tuition in order to maintain or enhance enrollment; institutional attitudes towards the encouragement of instructor-student interaction outside of class; percentage of students that need special help in reading, writing or pronouncing English; percentage of colleges that offer ESL. Higher Education Reports


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